Lesson Cancellation Fees

I acknowledge upon cancellation of a reservation for any reason (including medical problem or change of the number of perticipants), the customer will be charged a certain percentage of the fees (cancellation charge) as listed below.

• No cancellation fee: Cancellations made until 5 PM, 8 days prior to the reservation date
• 20%: Cancellations from 5 PM, 8 days prior to the reservation date until 11 AM, 2 days before the reservation date
• The full lesson price will be charged: Cancellations after 11 AM, 2 days before the reservation date

Covid 19 Prevention Measures

• Requested to wear a face mask when using the facility except for meals. Acceptable for wear Neck Tube.
• Required to take body temperature measurements when checking in for lessons and activities. If the guest's body temperature is 37.5��C/99.5℉ or higher, we may refuse to participate.
• If you bad health condition, please in refraining from participating to prevent the spread of infection.

Terms & Conditions

• Full payment is required in advance to secure a booking.
• Lesson may be changed or cancelled if the ski area is closed due to operational or weather condition.
• Lessons will not be extended, rescheduled or refunded due to the late arrival of guests, for any reason.
• All guests who will rent the gear for the lesson must come earlier to be prepared before the lesson. We recommend coming 60 minutes earlier, because the rental shop may be crowded during high season.
• it is the owner or borrower�fs responsibility and obligation to keep and use the items safely. We are not responsible for any lost, stolen, or damaged items. In case of such event, you may not be able to continue your lesson and item replacement fee may be charged.
• Lessons are available only in English or Japanese.
• Specific instructor requests cannot be guaranteed.
• Instructors will not supervise lunch breaks, and no lesson includes Lunch.
• Ski school reception phone line may be busy prior to lesson start.
• For special requests, please contact the Ski School directly.

Cancellation policy

• Lessons will not be extended, rescheduled, or refunded due to the late arrival of guests, for any reason.
• Lesson cancellations due to bad weather will not be refunded. Lessons will only be refunded if no lifts are operational.
• Reduced number of participants or shortening lesson length is considered as cancellation and treated as such.
• Changes to lesson start date must be confirmed 24 hours in advance of the designated start time.
  For changes via email please allow 48 hours. All changes subject to availability.
• If you are too late for the lesson, you will not be able to join the lesson, and no refund will be issued.